PTA launches AI-Powered chatbot on official website

ISLAMABAD, (APP - UrduPoint / Pakistan Point News - 10th Jun, 2026) The Pakistan Telecommunication Authority (PTA) has launched an Al-powered chatbot on its official website, developed in-house to enhance digital consumer facilitation and improve access to regulatory information.

The chatbot provides 24/7 assistance and instant responses to queries related to telecom services, consumer complaints, SIM registration, device registration, and other PTA-regulated services.

It also directs users to relevant official PTA resources and self-service platforms for quick and reliable guidance, said a news release.