PTA launches digital assistant to facilitate telecom consumers

ISLAMABAD, (UrduPoint / Pakistan Point News - 25th Feb, 2026) Pakistan Telecommunication Authority (PTA) has launched the “PTA Digital Assistant” to provide ease and facilitation to telecom consumers with general guidance on telecom services and complaint procedures.

The deployed “PTA Digital Assistant” is available on WhatsApp ( 03150055055 ), offering menu-driven options that provide relevant information quickly.

The solution responds to selected commands, ensuring efficient interaction, said a news release.

PTA aims to enhance consumer facilitation, improve regulatory information access, and reduce query response time, showcasing its commitment to digital facilitation through innovative technology solutions.

The deployed solution is available on WhatsApp and accessible online.

Scan the QR code or visit: https://wa.me/message/EAZN44L7LJ3AM1