People seek immediate action on Revenue Dept related complaints

BAHAWALPUR, (APP - UrduPoint / Pakistan Point News - 12th Jun, 2026) Citizens have appealed Chief Minister Complaint Cell to ensure immediate action to resolve issues pertaining to the Revenue Department.

They submitted their applications and complaints in an open public hearing held under the Punjab Chief Minister’s Complaints Cell. Under the public service vision of Punjab Chief Minister, an open public hearing was organized by the Chief Minister’s Complaints Cell at the Ghotvi Hall of the Abbasia Campus of The Islamia University of Bahawalpur here. Citizens were given the opportunity to present their issues directly to senior government officials.

The session was chaired by Saima Farooq, Chairperson, Chief Minister Complaint Cell who listened to public complaints in detail and issued on-the-spot directives to the relevant departments for their prompt resolution. It was also attended by senior officials including the Commissioner, Deputy Commissioner, Regional Police Officer, District Police Officer and others.

A total of 328 applications were received during the hearing. More than 90 applications were related to the Revenue Department, while approximately 250 applications concerned other government departments. Ms. Farooq directed all relevant officers to ensure immediate action on the complaints and stressed that no legitimate grievance should be ignored.

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Speaking to citizens, Saima Farooq said that, in accordance with the Chief Minister’s directives, providing immediate and effective relief to the public remains the government's top priority. She noted that open public hearings serve as an effective mechanism for resolving citizens’ issues by allowing them to present complaints directly to authorities and receive prompt action.

The Chairperson further emphasized that negligence or delays in addressing public complaints would not be tolerated. She assured citizens that all applications would be closely monitored and followed up until the issues were fully resolved, ensuring meaningful relief for complainants.

Commissioner Irfan Ali Kathia stated that all complaints would be processed transparently and strictly on merit. He instructed departmental officers to expedite the resolution process and deliver results within the prescribed timelines.

Deputy Commissioner Syed Hassan Raza informed the gathering that clear timelines had been assigned to all concerned officials for resolving the complaints and applications received during the session, making the process more effective and outcome-oriented.